IMPORTANT MESSAGE
The GP Out Of Hours service will have major disruption on 7th July 2018 due to an IT upgrade. GP Out of Hours will have limited telephones to call patients back and services will be under pressure. Where possible please make appropriate use of the following:
* Your local pharmacy
* NHS Direct - Advice Line 0845 46 47 or www.nhsdirect.wales.nhs.uk
* Your own GP during week days
* Minor Injuries Unit at Mold, Holywell or Oswestry
* Emergency Department
* 999 in severe emergencies
Prescription Requests
With effect from 1st October 2017 patients will no longer be able to order prescriptions over the telephone. The repeat slips received back from the chemist are to be handed in at Reception or posted to us. Only in exceptional circumstances i.e. if you are housbound, will we take requests over the phone. If you have difficulty accessing the surgery please either sign up for My Health Online, where you will be able to order your repeat prescriptions with us directly via the internet, or speak to your local pharmacy.
Out of Hours
Outside normal surgery hours, e.g. evenings, weekends and Bank Holidays, medical care is provided by North Wales Out Of Hours Service (0300 123 5566), the recognised out-of-hours service commissioned by Betsi Cadwalader University Health Board
Home Visits
Our doctors typically see four patients in the practice in the time it takes to do a single home visit. For this reason, we ask our patients who are mobile to come to the practice, if at all possible. Request for visits to housebound patients should be made before 11:00am. Visits will be carried out at the discretion of the doctors.
Patient Registration
If you live in our practice area and would like to register with us, please either complete the on-line form attached or visit us at the surgery to complete a registration form that is available from reception. On the form, you will be able to say which practitioner you would prefer to see. However, you will be registering with the practice rather than an individual GP.